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Privacy Policy

Centrotec Company Limited

Centrotec Company Limited (“we,” “us,” or “our”) recognizes the importance of protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Thailand Personal Data Protection Act B.E. 2562 (PDPA).

1. Personal Data We Collect

We may collect personal information when you visit our website, submit an inquiry, request a quotation, or use our site inspection services, including:

  • Contact Details: Full name, company/organization name, phone number, email address, factory or installation site address.

  • Communication Data: Inquiry details, requirements provided through contact forms, or communication via channels such as Line and email.

  • Technical Data: IP address, browser type, cookies, and website usage statistics.

2. Purposes of Collection and Processing

We collect and use your personal data only as necessary for the following purposes:

  1. To prepare and issue price quotations, product details, and information regarding thermal/cold insulation services requested by you.

  2. To coordinate and schedule site surveys and installation services.

  3. To fulfill obligations under purchase orders, service contracts, or business agreements.

  4. To process tax invoices, receipts, and maintain financial records as required by applicable laws.

  5. To improve website functionality and user experience.

3. Disclosure of Personal Data

We will not sell, trade, or transfer your personal data to third parties, except in the following circumstances:

  • With your explicit consent.

  • To third-party service providers assisting in our operations (e.g., logistics/freight companies, installation subcontractors), provided they adhere to strict data security standards.

  • When required by law or requested by government and regulatory authorities.

4. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and/or to comply with statutory retention requirements (such as tax and accounting laws, which generally require records to be kept for 5–10 years). Once these periods expire, the data will be securely deleted or anonymized.

5. Your Data Protection Rights (PDPA Rights)

Under the PDPA, you have the following rights regarding your personal data:

  • Right to Access: Request access to or obtain a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request the deletion, destruction, or anonymization of your personal data.

  • Right to Object/Restrict: Object to or restrict the processing of your data under specific conditions.

  • Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

6. Cookie Policy

Our website uses Cookies and similar tracking technologies to enhance user navigation and optimize website functionality. You can manage or disable cookie settings through your web browser preferences at any time.

7. Contact Details

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us at:

  • Data Controller: Centrotec Company Limited

  • Address: 237/51-52 Phahonyothin Road, Pak Phriao, Mueang Saraburi, Saraburi 18000, Thailand

  • Telephone: +66 36 222 822 / +66 81 899 1799

  • Email: kittipat.centrotec@gmail.com

  • Website: www.centrotec.co.th

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