Privacy Policy

Centrotec Co., Ltd. (“the Company”) values the protection of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data in compliance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA).

1. Personal Data We Collect

The Company may collect personal data when you visit our website, make an inquiry, request a quotation, or use our on-site assessment service, including:

• Contact information: full name, company/organization name, phone number, email, factory or installation site address
• Communication data: inquiry messages and requirement details submitted via the Contact Form or online channels such as Line / Email
• Technical data: IP address, cookies, website usage data, and browser type

2. Purposes of Collection and Use

The Company will use your personal data only as necessary for the following purposes:

• To prepare and send quotations, and to provide information on industrial insulation products and services you have requested
• To coordinate contact and schedule site survey/installation services
• To carry out sales contracts, service contracts, or service agreements
• To issue receipts, process payments, issue tax invoices, and carry out accounting and financial operations as required by law
• To improve service quality and develop the website

3. Disclosure of Personal Data

The Company will not sell, trade, or disclose your personal data to third parties, except:

• With your consent
• Disclosure to external service providers who help operate the Company’s business (e.g. logistics providers, installation subcontractors), who are required to comply with data security policies as required by law
• Disclosure required by law or by order of an authorized government agency

4. Data Retention Period

The Company will retain personal data for as long as necessary to fulfill the purposes of providing services, and/or for the period required by relevant law (for example, tax and accounting law may require retention of at least 5–10 years). After this period, the Company will delete, destroy, or anonymize the data.

5. Data Subject Rights (PDPA Rights)

Under the PDPA, you have the following rights:

• The right to access and request a copy of your personal data
• The right to request correction of inaccurate data to make it accurate and current
• The right to request deletion, destruction, or suspension of use of your personal data
• The right to object to the collection, use, or disclosure of your data
• The right to withdraw consent (where processing is based on consent)

6. Cookie Policy

Our website may use cookies or similar technologies to store website visit data in order to improve the user experience. You can configure your browser at any time to decline cookies.

7. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights under the PDPA, please contact:

Data Controller: Centrotec Co., Ltd.
Address: 237/51-52 Phahonyothin Road, Pakpreaw Subdistrict, Muang Saraburi District, Saraburi 18000, Thailand
Phone: +66 36 222 822 / +66 81 899 1799
Email: kittipat.centrotec@gmail.com
Website: Centrotec.co.th